Privacy Policy

1. Introduction

Welcome to the Rafael.ba website. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

2. Data Collection and Use

We collect the following types of data:

• Personal Data: Name, surname, email address, phone number, and other information that you voluntarily provide through contact forms or when scheduling appointments.
• Technical Data: IP address, browser type, operating system, access time, and pages you visit.

We use your data for:

• Responding to your inquiries and providing requested information
• Improving the functionality of our website
• Analyzing website usage to enhance our services

3. Cookies

Our website uses cookies to improve the user experience. Cookies are small text files stored on your device when you visit a website. You can control the use of cookies through your browser settings.

4. Data Sharing

We do not share your personal data with third parties unless necessary to provide our services or required by law. In such cases, we ensure that our partners adhere to appropriate data protection standards.

5. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

6. Your Rights

In accordance with applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request the deletion of your data (right to be forgotten)
• Restrict the processing of your data
• Data portability
• Withdraw consent for data processing

To exercise these rights, please contact us via email at: info@rafael.ba .

7. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, so we recommend reviewing it periodically.

Last updated: 23.07.2025

For any additional questions or information about our Privacy Policy, please contact us via email at: info@rafael.ba .